Sweet Herbs Apothecary
Processing Time:
All products are made fresh. Please allow 2-5 business days for processing before your order is shipped. Handcrafted items take time, and we want every order to meet our quality standards.
Shipping Time:
Once shipped, orders typically arrive within 3-7 business days via standard USP. A tracking number will be provided once your package is on the way. Delivery times may vary due to postal delays, holidays, or weather conditions.
Local Delivery (DFW Area):
Local delivery may be available depending on your location. If eligible, the option will appear at checkout. Local orders are usually delivered within 48-72 hours after processing.
Order Issues:
If your order is delayed, arrives damaged, or your tracking has not updated within 72 hours, contact us at [email protected] with your name and order number for assistance.
Address Accuracy:
Please double-check your shipping address at checkout. We cannot replace or refund orders shipped to incorrect or incomplete addresses entered by the customer.
Freshness and Quality:
Every order is packaged securely and sealed to ensure freshness and quality upon arrival.