FAQ

Hey there!
Below are some frequently asked questions that we have the answer to.


Q: Refunds?
A: We do not give out refunds on products that have been opened. Once you have opened the product it can not be returned. There are a few exceptions to this policy. If you are needing a refund please contact: [email protected]

 

Q: Where is Sweet Herbs located?
A: We are based in the United States of America. Specifically Texas.


Q: Why is there so much to read on each product?
A: In every product that we sell we give an in-depth description. That way you know what it is you will be receiving when purchasing. (Hosea 4:6)



Q: International Shipping?
A: Yes! We do ship internationally.


Q: Mass bulk purchasing?
A: Yes! We do support mass bulk purchases. If you have a specific request please email: [email protected] to discuss your need. We will disclose fees and discounts.

Q: Why do you package your products in glass?
A: Great question! Glass has an almost zero rate of chemical interactions, ensuring that the products inside a glass bottle keep their strength, aroma, and flavor. You can almost be for certain your product will not be contaminated. Why glass is better for you!